04-26-2022 04:12 PM
How do you add utility rebates to estimate templates / proposal templates? is this a feature my CSM needs to be turn on?
03-18-2025 03:36 PM
Im a little late to the game on this one. But I wanted to see if there is any updates on this one. We are currently using the discounts for the rebates but this causes an issue with reporting. Because with utility rebates we give the rebates up front and are reimbursed by the utilities later so now our sales are showing lower than they really are.
10-24-2022 08:22 AM
We created specific "Tasks" or "Services" and reflect them as a comment line in our proposals. We also created headers for specific sections so the customers know these are mail-in rebates (versus discounts or dollars off of their total). Doing it this way has had the added benefit of reflecting what the client will pay us vs what they will get back from the utilities/feds without impacting our bottom line. The only downside is that it shows quantities and $0.00, but we have not found this to be a major issue.
09-23-2022 08:11 AM
Has Service Titan considered adding an Initial Investment and an After Rebate or Net Investment line to proposals for Equipment replacement? This would be very helpful when explaining to clients.
04-26-2022 04:51 PM
Hi there- the closest option we have is discounts and fees that would reflect on estimates. That is an option your success manager can turn on for you.