Do you publish content for your technicians in the content portal? If not, these videos are a quick training session you can create a post for and add this video! Instructions linked here.
You may see that this post has been added to your content portal but it doesn't have any technicians assigned to view the post! If you haven’t seen them yet, here is where you can find them:
Navigate to your Settings> (Operations) > Content Portal Click “Edit” on the post, and: Choose “Select audience” > (chose the techs you want to see the post) “Apply selected” Update the “End Time” for the time period you’d like the post to be live. If you’d prefer the post to be available for an extended period of time, you can set it for years in the future. Click “Send”. Once that’s done, your selected technicians added to that post will be able to see it in their content portal within the mobile app.
Video Description: Field Features with Margaux is a series just for techs, and others in the field. The ST-60 Release introduces Two-Way Chat for communicating with job customers, Equipment Status for quick views on location, and more.
