cerivas
Contributor II

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 ST-60 Feature Release has 1 new feature, 32 core improvements and 3 Pro improvements

Key Feature Improvements:

  • Technician Two-Way Chat: Allow technicians to directly respond to job-related customer chats saving the office and customers time
  • Form Triggers for Appointments: Make install and service workflows more efficient with form triggers - now at the appointment level
  • Technician Scorecard Redesign: A new user interface to match the experience of the Modular Dashboard

Download the Release Highlights, watch the webinar on-demand, read the full Release Notes, or check out the Blue Collar Nerd or Field Features with Margaux to learn more!

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4 Comments
brandiCVCSucces
ServiceTitan Certified Provider
ServiceTitan Certified Provider

We are loving the tech chat feature!

JDavenport
New Contributor

how do we get the chat feature enabled?

AmberC
Contributor II

Such awesome additions!

AmberC
Contributor II