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QBO - Deposit WorkFlow

chimcare
New Contributor II

Currently, we are doing the deposit on future work and the create an adjustment invoice to collect that payment to make it work on QBO.  This is a problem for many as I see it on the ServiceTitan Mastermind group on Facebook.  I am wondering if this is something that is going to be developed in the near future or is basically never going to be done.  We have a lot of features that would be amazing to use but can't because we can't take our deposits correctly until this issue is resolved.

3 REPLIES 3

DianaK
Contributor

the deposit workflow in Paymnet Collections is just for QBD, sorry 😞

michael21
Contributor III

Hi @chimcare.  Is the problem with the new deposit workflow released with the new payment collections process?  If not, have you looked at that?

Mike M CPA & Operations in KC, (go Chiefs)

chimcare
New Contributor II

No it won't work correctly as QBO deposit workflow doesn't work correctly with Servicetitan yet.