Email Delivery Status Report for Marketing Pro emails

Tlfrazier
New Contributor II

We did an email to our customers using Marketing Pro. These emails do not show up on the Email Delivery Status report. Is there a similar report that we can review for the Marketing Pro emails that are sent out to see the status of these emails?

 

 

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ErinS
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

You can find the email campaign in Pro under analytics. Click on Email Metric Totals and look at the Sent column/tab. There will be a red X under the Delivered column if the email didn't go through. From there you can export a CSV. At least this will allow you to see all sent, delivered, opened, etc.

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ErinS
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

You can find the email campaign in Pro under analytics. Click on Email Metric Totals and look at the Sent column/tab. There will be a red X under the Delivered column if the email didn't go through. From there you can export a CSV. At least this will allow you to see all sent, delivered, opened, etc.