Reporting

Posts

CSR Scorecard Report

Is there a report available that will allow me to export the information from the CSR Scorecard?

RQUIROZ by New Contributor
  • 1582 Views
  • 1 replies
  • 0 kudos

Help Wanted for a BCN Video

I'm working on a video about reporting, and I want to build out an example custom report as part of it. If you have an idea for a custom report you'd like to see built, put it in the comments! The more detail you can give me about what the report's p...

BCN
by Community Moderator
  • 1173 Views
  • 1 replies
  • 1 kudos

Main Zone vs All Zones

Found a weird data set that makes no sense. We rely heavily on Zones as we serve a very large area. Technicians cross over regularly. Reporting is centralized to three markets and so I appreciate the ability in a technician profile to differentiate a...

mauristi by New Contributor II
  • 1622 Views
  • 1 replies
  • 0 kudos

Conversion and Revenue by Job Type

Hi everyone - We are having inside sales do lead setting on replacement opportunities where the technician did not turn it over (set the lead). I want to see how those jobs perform compared to our marketing leads or technician turnovers .My idea is t...

cherie_m by Contributor III
  • 1693 Views
  • 2 replies
  • 0 kudos

Resolved! Combining Campaigns by categories

Is there a way to combine campaigns by category? For example, is there a way to add all of our magazine campaigns under the "Printing Advertising" category? If not, does anyone have recommendations to organize (clean up) our campaigns without getting...

ddmcrystal by New Contributor II
  • 1481 Views
  • 1 replies
  • 0 kudos

Budget vs Actual Report

I absolutely love the Budget vs Actual widget under the financials section of the Project page. I've spent a good deal of time getting our labels just right where it gives a simple but detailed breakdown of our job costing report. The downside, howev...

codybumpus by New Contributor III
  • 1292 Views
  • 1 replies
  • 0 kudos

Marketing Campaigns Overtime

I would love to see a visualization in dashboards to view KPI's overtime, we are specifically trying to track Total Job Average per campaign overtime. I have tried to do it in excel but it is a lot of manual information that needs to be input. Any he...

kdavis209 by New Contributor
  • 1292 Views
  • 1 replies
  • 0 kudos

Office sold by estimates not moving over to invoice or reports

When our office follows up and sells an estimate and marks the estimate sold by the office employee the information does not move onto the invoice or into any reports as sold by the office employee. We spiff our office on follows that were not sold o...

rays1988 by New Contributor
  • 1172 Views
  • 1 replies
  • 0 kudos

Reporting is Inaccurate and Causing Issues for Our Company

Hello. Why do the report templates produce different results for the same information?Example: Using the BU template, sales can show $10,000, but if you use the estimate template it can show $15,000 for the same date range.No matter which template, i...

stephani46 by ServiceTitan Certified Administrator
  • 6416 Views
  • 17 replies
  • 0 kudos