job completed detail report - known bug?

bbpcahill
New Contributor

When I run the job completed detail report, instead of labor or payroll populating in the labor column, services and discounts are being populated in that column.  Our CSM said he submitted a bug fix, but it has not been fixed yet.  I'm told it's because of the underlying payroll configuration.  I'm hoping someone from ST will see this post and help us out.

3 REPLIES 3

asnow
Valued Contributor II

Just double checking here... are you referring to the  Job Completed Sold By Detail Report?  If so, the Labor KPI is the sum of all the invoices items.  It's not a payroll report and doesn't show hourly pay or performance pay. Instead you can use the Master Pay File Report for all your payroll reporting. 

Yeah I talked to my CSM and he told me the same thing. . .I will run the job costing detail report instead

asnow
Valued Contributor II

Thanks for sharing here... is anyone else experiencing this? I'll check in with the team.