06-03-2022 12:40 PM
When I run the job completed detail report, instead of labor or payroll populating in the labor column, services and discounts are being populated in that column. Our CSM said he submitted a bug fix, but it has not been fixed yet. I'm told it's because of the underlying payroll configuration. I'm hoping someone from ST will see this post and help us out.
06-06-2022 01:43 PM
Just double checking here... are you referring to the Job Completed Sold By Detail Report? If so, the Labor KPI is the sum of all the invoices items. It's not a payroll report and doesn't show hourly pay or performance pay. Instead you can use the Master Pay File Report for all your payroll reporting.
06-07-2022 10:46 AM
Yeah I talked to my CSM and he told me the same thing. . .I will run the job costing detail report instead
06-06-2022 12:06 PM
Thanks for sharing here... is anyone else experiencing this? I'll check in with the team.