User Activity

What does LOVE have to do with the Call Center? It has EVERYTHING to with the Call Center! As you show love to your coworkers, team members, and especially your customers, your kindness, compassion, empathy, forgiveness, and sincere concern will ener...
Attention CSRs, Dispatchers, and Managers: It's Lunch and Learn Thursday!! We are so excited to meet with all of you today for our Lunch and Learn Training! As a reminder, these calls are not recorded to create a safe space, so hopefully you can atte...
We are so excited to be back on the road, and we're coming to San Antonio, TX on Feb. 21-22 to dive deep into call centers! This event is like no other - where we focus on setting up your call center, optimizing all things in ServiceTitan, and learni...
Hello friends! We are so excited for another Toolbox Live Call Center Edition in San Antonio, TX on Feb. 21-22! This is an amazing opportunity to dedicate 2 days to improving your call center operations, and empowering your agents and dispatchers. Th...
Hi CSRs and Dispatchers, We have fun new design for job trays on the dispatch board that we would love some feedback on. If you have 10 minutes to walk through it, test it out, we'd love to hear from you! Check out this original post on the Community...