User Activity

Does anyone have our latest release on their account yet? The new customer location page looks a lot different. What are your thoughts? Do you love it ? Or will you leave it in the old version? If it hasn't hit your account yet... see the preview I d...
Shea is back on Training Tuesday to share a sneak peak from ST-64... the redesign of the new Customer Location page! This is a YAWL (You Asked We Listened) feature. See what's new and improved, but also learn how to switch back to the old design so y...
Did you know that tomorrow, January 17th, is National Customer Service Day? Celebrate your CSRs, and let them know how much you appreciate the time, effort and patience they put into caring for your customers. In addition to celebrating, make sure to...
We are always sharing great tips and ideas for dispatchers in our Community CSR / Dispatcher group. Over the next month, we will adding additional resources and materials to help dispatchers be successful. This week I shared 4 tips within ServiceTita...
Dispatchers play a key role in home service companies. In a previous post about scheduling service technicians, it was advised that dispatchers plan ahead for service scheduling. This is just one of the many responsibilities of a dispatcher, but a ve...