asnow
Valued Contributor
since ‎01-19-2022
‎02-01-2023

User Statistics

  • 256 Posts
  • 8 Solutions
  • 360 Kudos given
  • 275 Kudos received

User Activity

Love it or Leave it? (The REDESIGN of the customer location page coming with ST-64 release)

01-31-2023
Does anyone have our latest release on their account yet? The new customer location page looks a lot different. What are your thoughts? Do you love it ? Or will you leave it in the old version? If it hasn't hit your account yet... see the preview I d...

Training Tuesday: ST-64 Release Spoiler Alert!!

01-31-2023
Shea is back on Training Tuesday to share a sneak peak from ST-64... the redesign of the new Customer Location page! This is a YAWL (You Asked We Listened) feature. See what's new and improved, but also learn how to switch back to the old design so y...

January 17 - National Customer Service Day!

01-16-2023
Did you know that tomorrow, January 17th, is National Customer Service Day? Celebrate your CSRs, and let them know how much you appreciate the time, effort and patience they put into caring for your customers. In addition to celebrating, make sure to...

4 Tips for Dispatchers!

01-13-2023
We are always sharing great tips and ideas for dispatchers in our Community CSR / Dispatcher group. Over the next month, we will adding additional resources and materials to help dispatchers be successful. This week I shared 4 tips within ServiceTita...

4 Tips to help Dispatchers Plan Ahead for Service Scheduling

01-13-2023
Dispatchers play a key role in home service companies. In a previous post about scheduling service technicians, it was advised that dispatchers plan ahead for service scheduling. This is just one of the many responsibilities of a dispatcher, but a ve...
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