Building Audiences in Marketing Pro

[mmeadows]

We are looking to do some more advanced segmentation to use for an email that we would like to send out to existing customers that haven't had service in the past 24 months.   This is the first send we are going to try to shoulder the season and don't have a lot of experience building audiences, can anyone provide detail on how we might go about this?  What is the best approach?  

Thank you in advance for your help and time!

@jessameyers 

[Jessica4]

Hey, how are you? You can reach out to your account manager for help. We must have better online coaching within Marketing Pro. We need to send SMS campaigns to people with older equipment, and we're facing issues finding accurate information within customer profiles for shoulder season. Service Titan, we need more training!