Is there a way to block Spam/Unwanted #s from chat?

wsc_denk
New Contributor
 
2 REPLIES 2

Previous ContributorPrevious Contributor
Former Community Member

I created an IVR to stop the spam calls. It has worked great.

baraica
Former Titan

Hi- you can definitely block spam or any unwanted numbers in chat. If you get a message from a number, you can go to the chat in the call booking screen and click on the message. Then you can click on the three dots in the corner and the option for Block SPAM will appear.

Engagement Manager
ServiceTitan Community Team