I have customers that have a 0.00 balance but an invoice showing as overdue on the new customer page in the invoice table and in the invoice aging in the new transaction hub. Is there a workaround to get those invoices to show as paid and if not there needs to be a way to apply adjustments/refunds to invoices or maybe manually change the paid status.
Thanks. But that is adding 0.00 invoices. I want to remove customers who have a 0.00 customer balance.
I think I found the issue is that invoices that were "paid" with an adjustment invoice are still showing as overdue, which is something on the back end on how "paid" status is determined. Just like how you can apply credits now there should be an option to apply adjustments to invoices so then they don't show as partially paid or overdue when in fact the customer has a 0.00 balance. The image I have here shows that these invoice amounts are showing up in the buckets on the top in transaction hub and I can't find a way to remove it since there is not a filter by customer balance and these invoices are paid so I don't want these included
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.