Payroll change removes Lead Technician actions???

amandam_
New Contributor

I'm wondering why when I change the hourly rate of a technician do I get a message that says "Due to changes to the technician, these permissions were disabled and will be removed..... * Lead technician actions".

I don't really understand why a pay rate adjustment would trigger anything with permissions. 

 

1 REPLY 1

riley
New Contributor III

Hey @amandam_! I was not able to recreate that in my testing. When time allows, would you be able to capture a screen recording and/or screenshot for our support team to investigate?

I would not expect a change in permissions following an edit to the hourly rate. Were you able to change the rate, and then provide the lead technician actions permission back to the technician?