Clock in Reminders- Individual Jobs

paigekno
New Contributor

Our Technicians are constantly forgetting to clock in and out for each individual job. Is there a way we can pre-set reminders to send them a message , 5 minutes or so, before the scheduled appointment time? 

2 REPLIES 2

BGCSM
New Contributor

You can allow mobile location services to arrive your technician to the job via GPS, however, they would still need to dispatch themselves to that job, or the office could do it for them. 

https://help.servicetitan.com/how-to/arrive-by-gps

 

wch_alex
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

You could probably create an Alert to send an email/SMS under integrations?Screenshot 2022-05-23 130335.png

The picture I have provided alerts the tech of their next job.