03-23-2023 01:40 PM
The past two weeks I have had one day where my technicians were clocked in when not working, last week they were clocked in at midnight on a Saturday and clocked out at 11:59 PM, anyone else noticed anything like this.
03-28-2023 12:22 PM
Also, I've noticed that if we accidentally dispatch a technician and cancel it, it still shows them as clocked in (just an idea).
03-28-2023 12:10 PM
Great question!
03-23-2023 04:25 PM
Mine only does this when the technician didn't clock out on Friday, or if they didn't complete or pause their job. Have you looked at their "done" times on their jobs to make sure it's accurate?
Other than that ST has been having some glitches with timesheets the last couple of weeks. Most of it is fixed but there's still odd stuff popping up here and there. Hope you get it solved!