Timesheets and Payroll

Posts

Office Timesheet Notes

Is there really not an option to add a note to an employee's timesheet? I've only been using this system for a few months, possible I'm just not aware of it?You can vote for this idea https://ideas.community.servicetitan.com/ideas/COMMUNITY-I-3698

Shyanne by New Contributor II
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Payroll

With our company, when a technician is on call for the week they are guaranteed 4 hours of pay. How do you put this on the technician so that it will show up automatically on their timesheet summary at the end of the week. I have not found any inform...

Resolved! TGL Help

We are working towards setting up configurable payroll for TGL's set. The thing I am having trouble figuring out is what counts as a TGL...we often don't book the call immediately as we have left a message, etc... We close/classify it as a lead and t...

MirandaMel by ServiceTitan Certified Administrator
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Converting time clock display

Our payroll platform makes us enter our regular time and overtime in a decimal format - is there a way to change the display on the time sheets to make it a decimal so I dont have to calculate it for every employee?Ex: I work 9hr and 39 min, but in d...

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TarynW by New Contributor II
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  • 3 replies
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Random Clock in

The past two weeks I have had one day where my technicians were clocked in when not working, last week they were clocked in at midnight on a Saturday and clocked out at 11:59 PM, anyone else noticed anything like this.

Non-Job Events and Time

I'm looking for information or suggestions on how the time for non-job events, specifically meetings work. I've read over articles but none address this issue. We have weekly meetings scheduled for techs as non-job events. They are marked as paid and...

Tionna by New Contributor
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  • 10 replies
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Resolved! Payroll Reporting

Is there a way to run a report based on pay period that just shows a technicians total hours for the day not each individual job?

Jimb1979 by New Contributor II
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Payroll

When editing a timesheet, the system kicks you back out after each entry. If you have to make multiple changes to an employee, it requires opening up the record very single time. Is there a way around this.

Ocean by New Contributor
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  • 2 replies
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Resolved! Timesheet Page Has A Bug?

The timesheets page seems to have a bug. When I try to add an entry on a technician's timesheet it is adding the entry on the day before instead of the current date. Is anyone else having this problem?

Kayladeej by New Contributor III
  • 6440 Views
  • 10 replies
  • 1 kudos