With our company, when a technician is on call for the week they are guaranteed 4 hours of pay. How do you put this on the technician so that it will show up automatically on their timesheet summary at the end of the week. I have not found any inform...
We are working towards setting up configurable payroll for TGL's set. The thing I am having trouble figuring out is what counts as a TGL...we often don't book the call immediately as we have left a message, etc... We close/classify it as a lead and t...
Our payroll platform makes us enter our regular time and overtime in a decimal format - is there a way to change the display on the time sheets to make it a decimal so I dont have to calculate it for every employee?Ex: I work 9hr and 39 min, but in d...
There should be a report that can be generated of Technician Shifts. This will help track Technician shifts, see patterns when techs call out etc.
The past two weeks I have had one day where my technicians were clocked in when not working, last week they were clocked in at midnight on a Saturday and clocked out at 11:59 PM, anyone else noticed anything like this.
I'm looking for information or suggestions on how the time for non-job events, specifically meetings work. I've read over articles but none address this issue. We have weekly meetings scheduled for techs as non-job events. They are marked as paid and...
Is there a way to run a report based on pay period that just shows a technicians total hours for the day not each individual job?
When editing a timesheet, the system kicks you back out after each entry. If you have to make multiple changes to an employee, it requires opening up the record very single time. Is there a way around this.
The timesheets page seems to have a bug. When I try to add an entry on a technician's timesheet it is adding the entry on the day before instead of the current date. Is anyone else having this problem?
Please vote for my idea for Payroll Approval Alerts. If this is already an option, I would like to know about it! It would be wonderful if there were alerts set up to notify employees when their payroll is ready to approve and to notify the office wh...
