The error "object ref not found" happens when merging customers in Quickbooks Desktop or moving invoices to a different customer. The solution, move the invoice to the correct customer in Quickbooks Desktop or merge the duplicate customers.
Check out this quick video that walks you through making the necessary changes to fix the error.
Additional resources for Quickbooks Desktop users can be found here! If you continue to experience errors, don't hesitate to get in touch with ServiceTitan support.
