jessica_14

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‎05-13-2024

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I wasn't able to find a way to have dispatch notifications not be sent out if a tech opens up a paused job....sometimes he has to pause a job and then go back into it to make notes etc and it is sending the customer a notification that he is coming back.

08-13-2021

when he is not. Any suggestions? There is no way to only send a dispatch notification one time..I have already asked ST support and I do not have time to turn off the notifications for each customer after the initial one.

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I wasn't able to find a way to have dispatch notifications not be sent out if a tech opens up a paused job....sometimes he has to pause a job and then go back into it to make notes etc and it is sending the customer a notification that he is coming back.