To make it easier edit the ST default General Ledger accounts to ensure
you either don't use them or that they differ from already existing
accounts you can do the following steps.1. Go to Settings> Operations>
General Ledger Accounts2. Filter the As...
Hey @dyan_the,This feature is actually available today. It does require
that you have the "Use sold hours for recurring events job duration"
configuration on (contact your CSM if it isn't already on for your
account). Here is our guide on how this fe...
@michael21. To my knowledge there isn't an equivalent of the "View
offset Credits" on the "All payments" report template. It is a great
suggestion though so I'll be sure to mention it to the team when I get a
chance!
Also if you Uncheck/untoggle the "View offset Credits" when looking at
the credits on the customer profile, it will hide the credit/refund so
you don't have to see the history of the refund if you don't want too!
Hey @michael21 ,I'll start with Scenario #2 first. I believe you are
just following an incorrect workflow and if you follow the below steps
refunding credits should be a breeze. What you will want to do is to
refund the customer credit from the Custo...
