ServiceTitan Community

barbara_6 · 08-04-2022

Hello, we currently utilize a SKU as the way technicians are putting summary of findings on every estimate. With estimate templates we have technicians complaining about having to copy and paste their summary of findings into every estimate and it is...

barbara_6 · 07-12-2022

Hello, I just wanted to reach out and gather some feedback on how many people allow their technicians to complete the jobs versus having the dispatchers complete out the ticket in house. We have been on ST for 7+ years and have handled it both ways i...

barbara_6 · 08-04-2022

I wouldn't recommend moving tags off the jobs unless you don't want to pull reports or metrics from the jobs, but for us a form and a tag seems like the simplest way to go!

barbara_6 · 08-02-2022

Yes, I really want us to get to that route because it causes too much overhead, just struggling with then making sure all tickets get checked and everything truly did get completed properly.

barbara_6 · 08-02-2022

Thank you, very helpful information!

barbara_6 · 08-02-2022

Thank you! It was not working and I did not know there was a setting to turn on, we clearly don't have it turned on!

barbara_6 · 07-12-2022

We have had forms required in the past, and they can be easily bypassed from the office side unless something has changed recently. Overall, just trying to figure out if we should change operations and allow our technicians to complete their own tick...

ServiceTitan Community

User Statistics

User Activity

Summary of Findings

Technician vs Dispatch Job Completion

Re: Dispatching

Re: Technician vs Dispatch Job Completion

Re: Technician vs Dispatch Job Completion

Re: Technician vs Dispatch Job Completion

Re: Technician vs Dispatch Job Completion