User Activity

Dear ServiceTitan Support Team,I'm encountering an issue with the calculation of Average Gross Margin in our daily reports. Our technicians rely on the Gross Margin % of their jobs for bonuses, and currently, the system seems to be using an "Average ...
Please Help!!!Approximately three weeks ago, we lost the ability to change our outbound call number for my CSR's that work remotely. Does anyone have an idea of how we can restore this feature? We've tried using customer service three different times...
We are having a debate on what is best practice and how to keep inventory and material costs accurate. If I have an Item I purchase in a larger quantity, i.e: AAA Industrial Batteries (24-Pack)The warehouse distributes them in smaller quantities.. li...
What are the best price book practices for selling equipment installations like a water heater or A/C?Currently, we have a task covering the total labor, materials, and equipment price run through dynamic pricing.The Equipment is attached through the...
I'm having difficulty finding a way to automatically label purchase orders as "P.O." when they get created. I want to see those in the project's budgets vs. actuals as P.O. without relying on the person creating the P.O. to input that label each time...