Dear ServiceTitan Support Team,I'm encountering an issue with the
calculation of Average Gross Margin in our daily reports. Our
technicians rely on the Gross Margin % of their jobs for bonuses, and
currently, the system seems to be using an "Average ...
Please Help!!!Approximately three weeks ago, we lost the ability to
change our outbound call number for my CSR's that work remotely. Does
anyone have an idea of how we can restore this feature? We've tried
using customer service three different times...
We are having a debate on what is best practice and how to keep
inventory and material costs accurate. If I have an Item I purchase in a
larger quantity, i.e: AAA Industrial Batteries (24-Pack)The warehouse
distributes them in smaller quantities.. li...
What are the best price book practices for selling equipment
installations like a water heater or A/C?Currently, we have a task
covering the total labor, materials, and equipment price run through
dynamic pricing.The Equipment is attached through the...
I'm having difficulty finding a way to automatically label purchase
orders as "P.O." when they get created. I want to see those in the
project's budgets vs. actuals as P.O. without relying on the person
creating the P.O. to input that label each time...
Thank you for the response, I just met with my CSR Supervisor and she
wanted to clarify that we meant we wanted to be able to change the
number that ST called in CSR on. From what I understand is we haven't
gone live yet, so when a CSR is working rem...