Good afternoon, @Doug_Ackerman! Please know that a support case has been
opened for this issue and an email will be sent to
sharoncarlino@rodenhiser.com shortly for next steps! Thank you!
Hello! We have a KPI for "Primary Technician" on the Jobs dataset in
reports. This is pulling the assigned technician with highest split
percentage. If multiple technicians have the same splits, the first
technician assigned will show. We recommend a...
Hi there! If a smart field has a number, you can add multiple smart
fields with increments to add multiple entries to the form. For example,
if you created three Active Equipment Models for a customer, you can
include the name of each with the smart ...
Hello there! At this time, this feature was not built for the mobile
side. It's for dispatchers and CSRs for visuals on the dispatch board.
At this time, there is a feature request for our Product team to review
and look into, and our recommended wor...
