This is referring to the legacy Job Completion Surveys in the core
ServiceTitan product. I believe it will take on the most recent rating
for the survey submitted so if the customer responds to the survey with
a 5, it would change the survey to a 5 -...
Hi @embowes - exactly what @Sheena_Palacios mentioned. Ideally your
audience inclusions and exclusion filters would be as such:Inclusion
Group:Recurring Service: [Whatever name recurring service you want to
target]Recurring Service Event Date: Less t...
Hey there! For your audience, it sounds like you can just set your
inclusion filters to be based on Membership Name, and Membership Status
(in this case "Active" will suffice). Cadence wise, our automated
campaigns are only able to have 60 days betwe...