I took a look at your campaigns in ServiceTitan. Considering this is an
outlier to your typical marketing behaviors, I'd say for this instance,
this is fine. I would just expect to see boost in unsubscribes and low
engagement since you will be reachi...
Hey @CapitalCyndiB!A better way to segment may be around customer
recency instead.If you're doing it to ALL customers, there's likely a
lot of customers in that mix who haven't worked with your company for a
while if at all. Because you haven't been ...
This is referring to the legacy Job Completion Surveys in the core
ServiceTitan product. I believe it will take on the most recent rating
for the survey submitted so if the customer responds to the survey with
a 5, it would change the survey to a 5 -...
Hi @embowes - exactly what @Sheena_Palacios mentioned. Ideally your
audience inclusions and exclusion filters would be as such:Inclusion
Group:Recurring Service: [Whatever name recurring service you want to
target]Recurring Service Event Date: Less t...
