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scottt_a · 09-30-2020

If you cant use Mass Reschedule to reschedule all the unassigned calls left on a particular day despite when they were originally booked what good is it? What am I doing wrong.

scottt_a · 10-12-2020

Thanks for the response. What I am trying to understand is how the "Mass Reschedule" feature works. If two unassigned calls are booked Monday, two unassigned calls are booked on Tuesday and two unassigned calls are booked on Wednesday on Thursday all...

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Does Mass Reschedule just see the original booked date on a record. When I go to a date Mass Reschedule only "sees" records with that date while missing all the other unassigned records that were booked on different dates but haven't been assigned yet.

Re: Does Mass Reschedule just see the original booked date on a record. When I go to a date Mass Reschedule only "sees" records with that date while missing all the other unassigned records that were booked on different dates but haven't been assigned yet.