We've looked into this awhile ago and at the time no you cannot remove
that setting. It forces the equipement to be logged so that you can then
use other ServiceTitan features. Like Marketing Pro marketing to
customers with other units and not spamin...
@asvchesaIf I'm getting you question correct (sorry if I'm not) from the
job booking screen you can tag existing equipment but once you book how
to you tag that job to the existing equipment? Look on the job screen,
click the "Job Action" blue button...
You're right it won't let you aplpy the credit. I have had to either
delete or "refund" that payment and then go to that specific adjusted
invoice with the negative amount and apply a new payment. All depends if
it has been exported.
