Just curious who here has CSR's that are strictly outbound callers?
Right now, our CSRs are handling both and I feel like the out bounding
is getting a bit neglected. If you do have out bounders, what does that
role look like? What expectations do yo...
It is measuring your Titan Advisor score. If you haven't already, I
would sign up for the Ember Sessions. It goes through the different
sections of the TA score and helps you get the score up. The higher the
score the more you are correctly using S...