User Activity

We seem to have constant issues with Phones Pro/Dial pad. Most recently it has now decided to put our agents on "Busy" which is not even an option in our drop down when logging out, after we make a phone call. We will be on "available," and make a ca...
Anyone else have issues after this latest "update" where the embedded dialer instead of being "calling disabled" on multiple tabs, and only having one dialer active, is now showing the dialer active on ALL tabs? And then suddenly they ALL show Callin...
We have discount setup in memberships via Categories. Works just fine if our techs manually add an item in that category to the customers invoice. However, if the item is added via the recurring service template (example a seasonal Heat Check), it do...
Kudos given to