ServiceTitan Community

Is there a way to create a report that shows how many of our CSR are letting dispatch pro assign jobs to techs vs our CSR doing it manually and by-passing dispatch pro.

My company is looking to generate a report that shows new customers booking vs customer with membership booking for the last 365. What would be the best report to generate for this? If anyone has suggestions, I would greatly appreciate it.

Has anyone seen dispatch pro unassign a tech after it has been assigned by one of our CSR's and move it back to the unassign tab? This is new usually our CSR will lock the job to the tech, which I am questioning if our CSR did that. Just curious to k...

On Fleet pro we can set up maintenance reminders for the fleet, but you cannot bulk assign. I think it would be easier for bulk assign. That way we can select one thing for all the trucks in the fleet. Would something like this be coming soon. I am s...