ServiceTitan Community

Reserve with Google now in Canada · 11-28-2023

In case anyone missed this...it is now available in Canada! Reserve with Google Article

MirandaMel · 11-27-2023

When a tech fills out a form, they are unable to see notes they have put into it. Am I missing something/somewhere that they can see the notes? My only thoughts on a workaround are for them to email the form to themselves to see it.

MirandaMel · 11-20-2023

I have one CSR that sees everyones call bubbles on her screen (she has not answered or transferred these calls). We use Phones Pro and no other CSR's nor myself can see all the calls on the job booking screen like she can. Am I missing a setting bein...

MirandaMel · 11-13-2023

This was mentioned in community about a year ago, but no real answer. Is there a way to give an ongoing spif to staff for the monthly billing of Memberships?

MirandaMel · 11-08-2023

I might be missing something super simple here, but my mind is drawing a blank. We waive our dispatch/diagnostics fee for memberships...on our job types we automatically have these services attached to our repair jobs. How do we make it so that these...

Re: What challenges do you face? · 11-29-2023

What if you were to mark specific items as taxable or not? Would that make them also not charge the GST?

MirandaMel · 11-27-2023

Congratulations!!! Make sure you have done as much training and are as familiar as possible with the basics. Ask questions on here on launch day and everyone will be glad to help out.

MirandaMel · 11-22-2023

Good afternoon! It seems to be a quiet day on the community. Favourite Thanksgiving dish is roasted brussel sprouts and a six layer dessert.  One thing I am thankful for...is that I have the ability to see places I wouldn't have had the opportunity ...

MirandaMel · 11-22-2023

Happy Thanksgiving, hope you have a good one!

MirandaMel · 11-22-2023

I think the biggest hurdle you will face will be from customers. We sometimes get resistance for having 2-4 hour windows. Other than that, I think you will definitely have greater flexibility with the booking page.

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Reserve with Google now in Canada

Viewing notes in forms in mobile

Green Call Bubbles

Membership Commission

Memberships

Re: What challenges do you face?

Re: Our First Day is Dec 1st!!! What should I be prepared for?

Re: Hello :)

Re: Hello

Re: No arrival windows?