When a tech fills out a form, they are unable to see notes they have put
into it. Am I missing something/somewhere that they can see the notes?
My only thoughts on a workaround are for them to email the form to
themselves to see it.
I have one CSR that sees everyones call bubbles on her screen (she has
not answered or transferred these calls). We use Phones Pro and no other
CSR's nor myself can see all the calls on the job booking screen like
she can. Am I missing a setting bein...
I might be missing something super simple here, but my mind is drawing a
blank. We waive our dispatch/diagnostics fee for memberships...on our
job types we automatically have these services attached to our repair
jobs. How do we make it so that these...
Good afternoon! It seems to be a quiet day on the community. Favourite
Thanksgiving dish is roasted brussel sprouts and a six layer dessert.
One thing I am thankful for...is that I have the ability to see places I
wouldn't have had the opportunity ...
I think the biggest hurdle you will face will be from customers. We
sometimes get resistance for having 2-4 hour windows. Other than that, I
think you will definitely have greater flexibility with the booking