ServiceTitan Community

We have split up the dispatch & call taker position. 1. 15 Techs to 1 Dispatcher2. 1 Dispatcher and 8 call takers3. CSRs each receive/make 50-75 calls a day4. Dispatch position additional duties rely heavily on tech communication, and the CSRs additi...

Thank you for this tip! Working in Florida, especially post Hurricane, this is definitely something we can use to stay prepared!