michelle54
New Contributor III
since ‎05-22-2017
‎04-23-2024

User Statistics

  • 31 Posts
  • 2 Solutions
  • 13 Kudos given
  • 34 Kudos received

User Activity

Text Expander

02-28-2024
https://www.youtube.com/watch?v=k9K5ZcDwPzo Is anyone currently using this program? Wondering if the return on investment is worth it. Also curious as to how much quicker this process is rather than having a document of templates that the CSR can cop...

Adjustable Capacity Planning Reports

12-29-2023
Happy Friday! I am wondering if there is a report, or a way to make one to summarize any overrides used when scheduling with Adjustable Capacity Planning. I know it shows in the job history notes itself. But I was hoping there was a way to access thi...

Hello All :)

11-14-2023
Hello,I am Michelle Brown with Roto-Rooter Plumbing of Greenville, SC. I am a Team Lead of the Customer Relations department. I have been with the company for 7 years. I attended Pantheon this year and it has kicked my Service Titan gears into overdr...

Most Improved Award

11-14-2023
What would be a better title for "most improved award". Most improved indicates to me you were bad before. This is what I have researched this far. Do any of these sound great? Or any other recommendations? Most progress shownMost growth shownOutstan...

Dispatch Pro: Job Duration

11-09-2023
Hello,This may be a silly question. When setting the job durations for each job type. Should these durations include drive time? Or just actual working time required?Thank you,Michelle Brown
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