ServiceTitan Community

bdenman1 · 05-23-2023

As a CSR who works in the Follow-Ups tab on a daily basis, there are a few details about it that always bothered me. They are all very minor topics but the solutions seem within reason and possible. Those topics being:Recurring Service Events TabAny ...

bdenman1 · 06-20-2022

I've noticed recently a handful of our inbound calls are not populating. I confirmed with a few of these calls that they are not showing up in the call bubble and you can't find the call to listen to it if you search for it after it is complete. It's...

bdenman1 · 05-23-2023

Another perfect example of why custom filters are perfect for each business to set their own filters the way their business would use it most efficiently.

bdenman1 · 06-22-2022

I am. If a number calls our company number linked to ServiceTitan, all of the phones will ring. We each have direct lines to all of the phones that can be called individually. I'm specifically referring to customer calls to the main line not populati...

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Suggestion: Allow the boards in the Follow Up tabs to be customizable like the main dispatch board.

Inbound Call Bubbles occasionally not showing up in ServiceTitan

Re: Suggestion: Allow the boards in the Follow Up tabs to be customizable like the main dispatch boa

Re: Inbound Call Bubbles occasionally not showing up in ServiceTitan