Before ServiceTitan, we processed Finance Charges in Quickbooks Desktop. We just used the "Charge Interest" feature for the first time and I have a few suggestions:
I will also add to this.
I'll add to this, since I just discovered the same issue myself. ST wants to apply finance charges by creating an adjustment invoice for each existing past due invoice, which includes pre-existing finance charge invoices created in QB. What we need instead is the ability for ST to create a single new finance charge invoice based on each customer's total past due balance.
OR even better, the ability to sync transactions (both AR and AP) from QB to ST would solve a lot of issues for us.
I agree this could use some big updates (like applying finance charges from the AR Management screen would make sense)! Share this idea with ServiceTitan's Product team via the Ideas board. Be sure to come back here and share the Idea ID (COMMUNITY-I-xxx) so we can upvote your idea!