Posts

Billing a warranty reserver fund

We are funding our own in-house warranty reserve fund to help offset warranty costs not covered by our manufacturer. Any suggestions on how to bill ourselves through ServiceTitan to cover our labour expenses?I need the repairs to show on the customer...

kristent by New Contributor
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Resolved! splitting exported invoice into two invoices

We have been asked by a few good customers to split an invoice into two separate invoices AFTER they have received it in the mail (this is not unusual for these customers). We always get clarification when the job is booked as to who is responsible f...

Jodi by New Contributor
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Apply Finance Charge Screen Needs Edits

Before ServiceTitan, we processed Finance Charges in Quickbooks Desktop. We just used the "Charge Interest" feature for the first time and I have a few suggestions:The field Interest Rate says 0.000. Because of this, I assumed it was already in % for...

Late Fees

we've been with ST for almost one year and we'd like to start charging late fees on our customers that have not been paying on time. We have the Payment Terms turned on, and would like to charge each customer that is outstanding for 30days a $3 charg...

mbordine by New Contributor II
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Inventory/stock in Helpers/Apprentices trucks.

So, we are working with ST since Oct 2021 and 2 weeks ago, our helper/apprentices (which are "technicians" no manageable, and it is because then we can see them on dispatch board and book them as helpers with the plumbers) are having negative stocks....

julianaf by New Contributor III
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