Batch Error Report

New Contributor

I am trying to resolve the Batching Error Reports and I am getting a code of 3170 with a description of "There was an error when modifying a Customers list, element "800045A1-1657565816". QuickBooks error message: Cannot merge list elements." There are quite a few different possibilities of error with that 3170 code. Any insight on how to figure out which one is the accurate error resolution?


New Contributor II

In this case highly recommended to check whether the customer exist in QBD, and the customer name should be the same, also you can try to put asterisk to next to the customer name and then try to export Batch once again. Please make sure that there is no duplicated customer in QBD.