I'm able to export my BILLS to QBO, but my VENDOR CREDITS (even though I get the "batch was successfully exported" message) don't seem to be appearing. Am I missing something? Am I looking in the wrong place in QBO? I have tons of experience with QBD and ST Payables at my old company, but I'm finding out just how much I don't like the QBO integration at my new company. I've been exporting vendor credits from ST and finding out that I don't see them anywhere in QBO!
Typically when you click the + New Plus icon. Select Pay bills or Pay bill. Choose a bill for your vendor from the list. You'll see the available credit with this vendor in the Credit Applied field. Do you have a contact at qbo who may know where else to look if it's not manually being entered? Here's an article on the Navigation differences between QBD and QBO