How can I resolve QuickBooks Error 324 during bank feed updates?

markwahlberg5
New Contributor

Hi everyone, we’re encountering QuickBooks Error 324 when trying to sync bank transactions. It’s disrupting our monthly reconciliation. Has anyone dealt with this before? Any suggestions on how to fix it or what might be causing it? Thanks for your help!

1 ACCEPTED SOLUTION

marryjain67
New Contributor II

QuickBooks Help.png

 

QuickBooks Error 324 occurs when QuickBooks cannot access or download recent transactions from your bank due to authentication or connection issues. This error usually points to a problem with your bank account settings or online banking credentials.

Reasons for Error 324:

  1. Bank Account Changes: Changes in your bank account, such as updated credentials or security settings.
  2. Bank Website Issues: Temporary issues or maintenance on your bank’s website.
  3. Connection Problems: Problems with the connection between QuickBooks and your bank.

Solutions:

  1. Update Bank Credentials:

    • Verify and update your bank login credentials in QuickBooks.
  2. Check Bank Website:

    • Log in to your bank’s website to ensure there are no ongoing issues or maintenance.
  3. Reauthorize Account:

    • Disconnect and reconnect your bank account in QuickBooks.
  4. Contact Bank Support:

    • Reach out to your bank for any security or connection issues.

For persistent issues, contact QuickBooks support for further assistance.

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1 REPLY 1

marryjain67
New Contributor II

QuickBooks Help.png

 

QuickBooks Error 324 occurs when QuickBooks cannot access or download recent transactions from your bank due to authentication or connection issues. This error usually points to a problem with your bank account settings or online banking credentials.

Reasons for Error 324:

  1. Bank Account Changes: Changes in your bank account, such as updated credentials or security settings.
  2. Bank Website Issues: Temporary issues or maintenance on your bank’s website.
  3. Connection Problems: Problems with the connection between QuickBooks and your bank.

Solutions:

  1. Update Bank Credentials:

    • Verify and update your bank login credentials in QuickBooks.
  2. Check Bank Website:

    • Log in to your bank’s website to ensure there are no ongoing issues or maintenance.
  3. Reauthorize Account:

    • Disconnect and reconnect your bank account in QuickBooks.
  4. Contact Bank Support:

    • Reach out to your bank for any security or connection issues.

For persistent issues, contact QuickBooks support for further assistance.