08-11-2024 10:51 PM
I'm encountering an issue reactivating our payroll subscription. The system shows an error message saying "Subscription Reactivation Failed" when I try to renew. Has anyone faced this problem before? Any advice or solutions would be greatly appreciated!
Solved! Go to Solution.
08-11-2024 11:09 PM
If you're encountering a "Reactivate Payroll Subscription" error, it typically means that your payroll service subscription has lapsed or there's a problem with your account status. To resolve this:
Check Subscription Status: Log in to your payroll account and verify if your subscription is active. Look for any alerts or notifications regarding your subscription.
Update Payment Information: Ensure your payment details are current and there are no issues with your payment method.
Contact Support: If the issue persists, reach out to customer support for assistance. They can provide specific guidance and help resolve any account-related problems.
Review Account Settings: Sometimes, errors can be due to incorrect account settings. Double-check your account details and subscription plan to ensure everything is in order.
Taking these steps should help you resolve the error and reactivate your payroll subscription smoothly.
08-11-2024 11:09 PM
If you're encountering a "Reactivate Payroll Subscription" error, it typically means that your payroll service subscription has lapsed or there's a problem with your account status. To resolve this:
Check Subscription Status: Log in to your payroll account and verify if your subscription is active. Look for any alerts or notifications regarding your subscription.
Update Payment Information: Ensure your payment details are current and there are no issues with your payment method.
Contact Support: If the issue persists, reach out to customer support for assistance. They can provide specific guidance and help resolve any account-related problems.
Review Account Settings: Sometimes, errors can be due to incorrect account settings. Double-check your account details and subscription plan to ensure everything is in order.
Taking these steps should help you resolve the error and reactivate your payroll subscription smoothly.