How to Resolve QuickBooks Error 1402 after recent update

cihinax902
New Contributor

Hi everyone,

I’m encountering QuickBooks Error 1402 when trying to install or update QuickBooks. The error message suggests there might be an issue with registry keys or file permissions.

Has anyone else experienced QuickBooks Error 1402? What steps did you take to troubleshoot and resolve this issue? I’m looking for advice on how to fix problems related to registry access or file permissions during installation or update processes.

Any tips or solutions would be greatly appreciated. Thanks in advance for your help!

1 ACCEPTED SOLUTION

jacksmith56
New Contributor II

QuickBooks Help.png

 

QuickBooks Error 1402 typically occurs during installation or update processes, indicating issues with Windows registry keys. Here’s how to resolve it:

  1. Registry Key Permissions: The error often points to problems with access permissions for specific registry keys. To fix this, you need to modify the registry. Open the Registry Editor, locate the problematic keys, and ensure that you have full control permissions.

  2. Corrupted QuickBooks Installation: A corrupt installation might cause Error 1402. Uninstall QuickBooks, restart your computer, and then reinstall the software to ensure a clean installation.

  3. Windows Updates: Ensure that your Windows operating system is up-to-date. Install any pending updates that might resolve compatibility issues.

  4. Antivirus or Firewall Settings: Sometimes, security software can interfere with the installation. Temporarily disable your antivirus or firewall, then try reinstalling or updating QuickBooks.

By addressing these issues, you can resolve Error 1402 and complete your QuickBooks installation or update successfully.

View solution in original post

1 REPLY 1

jacksmith56
New Contributor II

QuickBooks Help.png

 

QuickBooks Error 1402 typically occurs during installation or update processes, indicating issues with Windows registry keys. Here’s how to resolve it:

  1. Registry Key Permissions: The error often points to problems with access permissions for specific registry keys. To fix this, you need to modify the registry. Open the Registry Editor, locate the problematic keys, and ensure that you have full control permissions.

  2. Corrupted QuickBooks Installation: A corrupt installation might cause Error 1402. Uninstall QuickBooks, restart your computer, and then reinstall the software to ensure a clean installation.

  3. Windows Updates: Ensure that your Windows operating system is up-to-date. Install any pending updates that might resolve compatibility issues.

  4. Antivirus or Firewall Settings: Sometimes, security software can interfere with the installation. Temporarily disable your antivirus or firewall, then try reinstalling or updating QuickBooks.

By addressing these issues, you can resolve Error 1402 and complete your QuickBooks installation or update successfully.