Old Invoice

New Contributor

Hello, I have a very old invoices from 2015,2016,2017 that I want to make an adjustment invoice for them to adjust the balance on qbs as well ( as it shows by - )  how can I get them to do that, I already did to the new ones ? 
thanks in advance 


ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

so you customers showing a credit in QB and ST?, just create the adjustment invoice, I would create a task called Adjustment- have it hit the GL that you want, income or discounts and add it to the invoice with a positive value and then export to QB