ST CANNOT export invoices correctly to Quickbooks online. The sales tax shows as a line item instead as the tax rate nor does it show the correct tax rate on the invoice in QBO. Does anyone have a fix for this? ST says they cannot export properly becuase of Intuit. Intuit says its an ST issue.
Hi @michellescott - I'm sorry to hear that you are still having issues even after the assist from @DianaK (thank you!). I'm going to be escalating your issue to ensure it gets resolved. Someone should be reaching out to you soon.
If there is anything I can do for you in the meantime, please let me know.
Good morning, Please double check this list to ensure you have both sides setup to work correctly. I checked in ServiceTitan and the correct configs are turned on for you. I did note that oon your tax you have the item with Service Titan Sales Tax with a space in ServiceTitan. Just make sure your item in QBO is the same.