Quickbooks Online - ST invioce export - Sales Tax issue

[michellescott]

ST CANNOT export invoices correctly to Quickbooks online.   The sales tax shows as a line item instead as the tax rate nor does it show the correct tax rate on the invoice in QBO.  Does anyone have a fix for this?  ST says they cannot export properly becuase of Intuit.  Intuit says its an ST issue.  

[e_dunn]

Hi @michellescott - I'm sorry to hear that you are still having issues even after the assist from @DianaK (thank you!). I'm going to be escalating your issue to ensure it gets resolved. Someone should be reaching out to you soon.

If there is anything I can do for you in the meantime, please let me know.

[michellescott]

I did all that and still the tax rate does not come through correctly in QBO.  

[DianaK]

Good morning, Please double check this list to ensure you have both sides setup to work correctly. I checked in ServiceTitan and the correct configs are turned on for you. I did note that oon your tax you have the item with Service Titan Sales Tax with a space in ServiceTitan. Just make sure your item in QBO is the same.