Quickbooks Online - ST invioce export - Sales Tax issue

New Contributor

ST CANNOT export invoices correctly to Quickbooks online.   The sales tax shows as a line item instead as the tax rate nor does it show the correct tax rate on the invoice in QBO.  Does anyone have a fix for this?  ST says they cannot export properly becuase of Intuit.  Intuit says its an ST issue.  


Former Titan

Hi @michellescott - I'm sorry to hear that you are still having issues even after the assist from @DianaK (thank you!). I'm going to be escalating your issue to ensure it gets resolved. Someone should be reaching out to you soon.

If there is anything I can do for you in the meantime, please let me know.

New Contributor

I did all that and still the tax rate does not come through correctly in QBO.  


Good morning, Please double check this list to ensure you have both sides setup to work correctly. I checked in ServiceTitan and the correct configs are turned on for you. I did note that oon your tax you have the item with Service Titan Sales Tax with a space in ServiceTitan. Just make sure your item in QBO is the same.