Adjustable Capacity Planning Reports

michelle54
New Contributor III

Happy Friday! 

I am wondering if there is a report, or a way to make one to summarize any overrides used when scheduling with Adjustable Capacity Planning. I know it shows in the job history notes itself. But I was hoping there was a way to access this information as a whole without going into each and every job.

 

 

3 REPLIES 3

scburns
New Contributor III

Hi @michelle54, the Office Activities Report might also be helpful here. It allows you to see when Capacity Planning (ACP) was used on a job(s). You can filter for that specifically by going to the Action Performed column and selecting the filter icon, then typing in Capacity Planning. If you don't see Capacity Planning referenced, it can be expected that ACP was not used in the scheduling of that job at that given time. 

michelle54
New Contributor III

Done. Thank you! 

 

Sheena_Palacios
ServiceTitan Certified Provider
ServiceTitan Certified Provider

Hi @michelle54 -- I don't see this option on any of the jobs datasets but this is super helpful to have in a report format and not just on audit trails. You should post this on the ideas page -- you have my vote on this!

- Sheena @ NiFT

Sheena @ NiFT