Arrival Window Issues (showing each business unit)

New Contributor II

All of a sudden, our arrival windows are now separated by business units. We did not change any settings. All window times are set to "All Business Units". Our arrival windows are the same, regardless of business units. Can we change this back to how it was (i.e. one set of windows)?


ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

To my knowledge it will only show the time windows of all business units if you do not select a business unit. If you select a job type, then business unit FIRST, then your windows will only show based on the business unit selected on the job booking screen. 

Renee Lenox - Service Specialties Inc. | LadyTitans Board Member