What does everyone use for a cancellation list? I'd ideally like to have
it available in ServiceTitan but that doesn't seem to be a feature. I'm
exploring options. Thanks!
Sometimes an existing client will call in and ask to book in, lets say a
HWT maintenance, so I select the job category as "maintenance". Before I
can continue booking, I need to select a recurring service to check off.
Sometimes, they will only have ...
We add recurring services to every customer is our company's practice.
It is a pain to add each recurring service individually. I would love if
we could bulk add recurring services. EX: add AC, furnace and HWT
recurring service in one click instead o...
Merge these two. It makes it confusing, if you are on the location page
the info may be different than the customer page because sometimes
someone doesn't click to update it on both pages. I am sure there is a
point to this, but I think its more of a...
Is there a way to get the schedule to show the service location instead
of the billing location? The dispatch board shows the service location,
but not the schedule.
Hello!The design team is improving the Search feature and we would like
to hear your valuable inputs.Could you spare an hour to share your
thoughts on the current Search experience and also provide feedback on
some new concepts? Your insights will di...
When you are connected to an active Call bubble and someone takes
ownership of it, Service Titan feels the need to notify you on every tab
you have open.
We have just joined the Service Titan Community two weeks ago. We do a
large amount of work for commercial, property mgmt. and warranty
companies that all send us a work order # that they generate to track
each job. I know we can add a custom field t...
Call Recording cuts out when we enter the customer payment information.
I am wondering, if you can make the recording automatically stop when we
go into “Add Payment Method” or “Collect and Apply Payment.” Screen, why
can’t you have the recording sta...
