Mornin' Everyone!
Right; so here at Pezz we tend to stare at the dispatch board more than anything else. The techs have easy access to see the Job summary, and the office has easy vision of the job summary from the dispatch board.
Adding a note can tend to get lost, or missed pretty easily especially when just looking at the dispatch board.
Because of this, whenever we need to update job info for a reschedule or just adding additional info, we tend to edit the Job Summary.
This is an unnecessarily lengthy process. When you open the job, I believe there should be a little (edit) pencil right next to the job summary box for a quick update. A much easier and quicker way than going into the job, editing the whole job with the pencil next to the Blue action button at the top, scrolling down to the summary, making changes, then hitting save and waiting for another internet page to load.
