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calling customers

hwoodard
New Contributor

Please make it possible for technicians to call the customer whose jobs they are no longer on

3 REPLIES 3

lauren12
New Contributor II

I agree! Sometimes it has nothing to do with the follow up estimate that they need to speak to the customer about. 

Chayo80
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

Have them call through the book a job screen, they will need to find the customer account, select the number and they will be able to call 

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Chayo80
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

Technician can call out through the Follow up tab and book a job contact screen

Chayo80_1-1686165428013.png