Eliminating reminder notifications for a specific customer

wrichter
New Contributor II

We have a few customers who have multiple appointments in a week that are either annoyed or confused by the 24hr reminders that they have an appointment scheduled for tomorrow. I haven't been able to find a place to turn off that notification just for that customer. Any ideas?

1 REPLY 1

wrichter
New Contributor II

Update: Lida at ST submitted an idea for me. If you like this idea you can vote here:

https://ideas.community.servicetitan.com/ideas/COMMUNITY-I-6997