wrichter
New Contributor II
since ‎01-11-2024
‎10-25-2024

User Statistics

  • 12 Posts
  • 1 Solutions
  • 16 Kudos given
  • 10 Kudos received

User Activity

We have a few customers who have multiple appointments in a week that are either annoyed or confused by the 24hr reminders that they have an appointment scheduled for tomorrow. I haven't been able to find a place to turn off that notification just fo...
We receive chat messages every day from vendors like FedEx, UPS, Discover Card that register as "Unknown" on the screen because they only have a 6 digit number which ST doesn't recognize. I have tried to add them as New Customers so we know who the t...
I have a tech who downloaded his photos to the wrong job. Is there a way to move them to the correct job?
Let me start by saying I'm new to ServiceTitan, so this may be completely obvious and I am just missing it. But, is there a way to set your dispatch board to only show a fixed amount of time (say 7am - 7pm only) so it will quit shifting during the da...
I've been a Service Titan user since November, and I learn something new almost every day. This community has been very helpful in my learning process and I appreciate you all!